The Division of Enrollment Services

  1. About ES
    1. Message from the Associate Provost
    2. ES Service Standards
    3. KPIs
    4. ES Core Values
    5. Employee Benefits
    6. ES Excellence
    7. The Culture
    8. University Mission
  2. ESTEAM
    1. About ESTEAM
    2. Announcements & Events
    3. Training & Technology
    4. Resources for New Employees
    5. Past Events
    6. Committee Directory
    7. Ideas & Comments
  3. Department Directory
  4. Policies & Procedures
  5. Training & Technology
  6. UNCG Staff Advocates

Enrollment Services KPIs

The Division of Enrollment Services uses ten factors to measures its performance. These ten key performance indicators (KPIs) have measurable objectives that are analyzed annually.

  1. student enrollment headcount
  2. student quality
  3. student diversity
  4. student retention rates
  5. student graduation rates
  6. student satisfaction
  7. staff satisfaction and professional growth
  8. institutional image
  9. capacity management
  10. alumni loyalty

 

 

 

Page updated: January 8, 2007

The Division of Enrollment Services
The University of North Carolina at Greensboro
1000 Spring Garden Street
Greensboro, NC 27402-6170
VOICE 336.334.5496 / FAX 336.334.3009